Managed IT Services

DenaliTEK provides comprehensive managed IT services, ensuring your business runs smoothly with 24/7 support and predictable costs.

At DenaliTEK, we've been empowering businesses with reliable, secure, and efficient IT services since 2001. Our Managed IT Services are designed to help businesses with 10 to 100+ employees streamline operations, reduce risk, and drive growth through comprehensive and proactive IT management. 

Common Challenges Faced by Anchorage Businesses in IT Management  

  1. Unpredictable IT Costs: Many businesses struggle with fluctuating IT expenses due to reactive rather than proactive management. Our managed services offer predictable, flat-rate pricing, ensuring your IT costs are controlled and aligned with your budget. 
  2. Cybersecurity Threats: The rise in cyber threats requires robust protection and continuous monitoring. DenaliTEK provides comprehensive cybersecurity services, including proactive threat monitoring, incident response, and employee training to safeguard your data and operations. 
  3. Downtime and Disruptions: Downtime can lead to significant revenue losses and damage your reputation. We focus on proactive IT management to prevent disruptions and ensure that your systems are always available and functioning optimally. 
  4. Lack of Strategic IT Planning: Without a strategic plan, businesses often face challenges in scaling their IT infrastructure. DenaliTEK's strategic IT planning services ensure your IT roadmap is aligned with your business objectives, paving the way for growth.

  5. Complex Regulatory Compliance: Navigating the complexities of IT compliance can be challenging. DenaliTEK helps businesses stay compliant with relevant regulations, reducing the risk of costly fines and legal issues. 

Why Choose Anchorage Managed IT Services from DenaliTEK?  

Local Expertise and Personal Service  DenaliTEK knows Alaska. We understand the unique challenges businesses face in Anchorage and provide tailored IT solutions that cater to your specific environment and needs. Our team is committed to offering personalized service that ensures your IT infrastructure is not only secure but also resilient and efficient. 

Proven Track Record 
Since 2001, DenaliTEK has been helping businesses thrive by delivering IT services that boost productivity, reduce risks, and open up new opportunities for growth. Our experience allows us to understand the complexities of IT and offer solutions that make a difference. 


Proactive IT Management 
Our Managed IT Services focus on preventing IT issues before they disrupt your operations. We employ proactive monitoring and maintenance, ensuring your business continuity and helping you avoid costly downtime. With DenaliTEK, your IT systems are always in good hands. 


Comprehensive IT Support  
From cybersecurity to network management, DenaliTEK provides a full range of IT services tailored to your business needs. We act as a one-stop shop for all your IT requirements, enabling you to focus on what matters most—growing your business. 


Strategic IT Planning 
We offer strategic IT planning from 12 to 60 months with quarterly budgeting. This helps ensure that your IT strategy is not only robust and secure but also aligned with your long-term business goals. With our planning, you can confidently make decisions that drive business success. 


Quick Response and Reliable Support 
With 83% of support requests resolved on the same day and 96% of calls answered live by a technician, DenaliTEK guarantees quick responses to any IT issues. Our team is always ready to provide the support you need to keep your business running smoothly. 

23+
Years of Experience

24/7
Support

100%
5-Star Satisfaction, Last 2 Years

Our Anchorage IT Services  

DenaliTEK provides a comprehensive range of IT services tailored to meet the needs of businesses like yours. Our services include:  


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Co-Managed IT Services  

With our Co-Managed IT Services, DenaliTEK partners with your in-house IT team to provide additional support, expertise, and resources. This collaborative approach ensures that your team can tackle more complex IT challenges and focus on strategic initiatives. We help fill any gaps in your current IT capabilities, offering scalable support to meet your growing needs. 

Cloud Wifi

Data Backup Services  

Data is the backbone of your business, and our Data Backup Services ensure that it is always protected. We provide automated, secure, and reliable data backup solutions that safeguard your critical business information. Our services are designed to minimize the risk of data loss and ensure quick access to data whenever you need it. 

Cyber Security

IT Compliance Services  

Navigating IT compliance can be challenging, but DenaliTEK makes it easier with our IT Compliance Services. We help businesses stay compliant with industry standards and regulations, reducing the risk of fines and legal issues. Our team provides ongoing assessments, policy development, and strategic guidance to ensure that your IT infrastructure meets all necessary compliance requirements.

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Cybersecurity Services  

Protecting your business from cyber threats is more important than ever. Our Cybersecurity Services offer comprehensive protection against a wide range of threats, from malware and phishing attacks to more sophisticated cybercrime. We provide proactive threat monitoring, incident response, and employee training to keep your business secure and resilient against cyber threats. 

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Data Backup and Recovery  

In addition to backing up your data, our Data Backup and Recovery services ensure that you can quickly recover from any data loss event, whether it's due to accidental deletion, hardware failure, or a cyberattack. We offer robust data recovery solutions that minimize downtime and help you get back to business as usual as quickly as possible. 

Here's What Our Clients Are Saying About Our Services:

★★★★★

Not too big or small

It is important to go with a partner that has been in the business for a long time, continues to be run by the same management team, and is not too big or small to provide customized personal service and reliability - and this describes DenaliTEK. Having DenaliTEK's managed services is like...

It is important to go with a partner that has been in the business for a long time, continues to be run by the same management team, and is not too big or small to provide customized personal service and reliability - and this describes DenaliTEK. Having DenaliTEK's managed services is like having an IT person on staff.

- Weaver Brothers Inc.


Dr. Anthony Makar

Makar Eyecare LLC

Pleased

Any CEO, Company Owner or Director of IT that isn't taking cyber security seriously is a fool. We've seen a dramatic increase in the number of spoofing, phishing, spams and now ransomware insertions this past couple years, and it is only forecast to get worse. While ransomware has been mostly...

Any CEO, Company Owner or Director of IT that isn't taking cyber security seriously is a fool. We've seen a dramatic increase in the number of spoofing, phishing, spams and now ransomware insertions this past couple years, and it is only forecast to get worse. While ransomware has been mostly directed at larger public and private institutions, they will eventually get around to smaller businesses as well. ASM Global manages over 300 stadiums, arenas, convention centers on five continents and we've experienced several cyber security incursions. A successful ransomware attack, spam or phish can be incredibly disruptive to an origination's operation, it's clients and ultimately, it's bottom line. I couldn't be more pleased with DenaliTEK's efforts to bringing industry best practices to thwart cybercrime and in general upkeep of our network, network access and security.


Greg Spears

ASM Global

Every business should have this

"I would say every business should have this!"

Ernie Hetrick

EDC Inc.

Proactive roadmap with attainable goals

In our experience, DenaliTEK's 24/7/365 managed service has given us high reliability in system operations and data preservation, their talented on-call service techs and engineers have smoothed out the inevitable bumps we have had, and their quarterly business reviews have given us a...

In our experience, DenaliTEK's 24/7/365 managed service has given us high reliability in system operations and data preservation, their talented on-call service techs and engineers have smoothed out the inevitable bumps we have had, and their quarterly business reviews have given us a forward-looking proactive roadmap with attainable goals.  We are happy to be their customer. 


Frank Thomas-Mears

Excellent technical expertise…

DenaliTEK and their staff take a global view of our IT needs and are able to help us anticipate investments and upgrades. They hire staff who are easy to work with and have excellent technical expertise. DenaliTEK is very good at communicating about IT with people who are not IT professionals....

DenaliTEK and their staff take a global view of our IT needs and are able to help us anticipate investments and upgrades. They hire staff who are easy to work with and have excellent technical expertise. DenaliTEK is very good at communicating about IT with people who are not IT professionals. We have hired a number of other firms, and DenaliTEK has been by far the best service and the best value. We trust them!


Thea Agnew Bemben

Managing Principal
Agnew Beck Consulting, LLC

Eye-opening

"Eye-opening refresher on internet cyber security"

Cycelia Gumennik

Denali Commercial Management

Guaranteed response

DenaliTEK's thoughtful, quality staff have a high level of ethics, credibility and offer top-quality reliable, responsive service. DenaliTEK's quarterly business reviews give me stability in price and their guaranteed response gives me stability in service. I have worked with DenaliTEK at a few...

DenaliTEK's thoughtful, quality staff have a high level of ethics, credibility and offer top-quality reliable, responsive service. DenaliTEK's quarterly business reviews give me stability in price and their guaranteed response gives me stability in service. I have worked with DenaliTEK at a few companies over the years, DenaliTEK is my first choice for IT.


Jennifer Holmstock

Alaska Native Heritage Center

I sleep better

DenaliTEK has freed me up personally to do more billable hours and I sleep better knowing the firm's technology is being monitored daily. DenaliTEK knows the latest hardware and software solutions for our business needs. Our CPA firm works in a multi-office environment of cloud- based...

DenaliTEK has freed me up personally to do more billable hours and I sleep better knowing the firm's technology is being monitored daily. DenaliTEK knows the latest hardware and software solutions for our business needs. Our CPA firm works in a multi-office environment of cloud- based applications, paper and paperless workflow. Privacy, security, backup redundancy and disaster recovery are critical and DenaliTEK gets that. If IT is not your hobby or passion, it is best to outsource this critical function to an expert like DenaliTEK.


Wayne Eski, CPA

Shareholder
Swalling and Associates, PC

Great Job Communicating

"DenaliTEK did a great job communicating the risks with real world examples to bring home the threat of cybercrime"

Nathan Huey

Ophthalmic Associates

Confidence 

For me, the staff at DenaliTEK feel more like co-workers. I am not treated as just another client. I have worked with other IT firms and even had in house IT, and never had the level of confidence that I have with DenaliTEK. The quarterly businesses reviews assure me that we are being looked out...

For me, the staff at DenaliTEK feel more like co-workers. I am not treated as just another client. I have worked with other IT firms and even had in house IT, and never had the level of confidence that I have with DenaliTEK. The quarterly businesses reviews assure me that we are being looked out for and make it easy to budget.


Nalani Torres

Ophthalmic and Associates

Fast and reliable response 

They are very easy to work with, effective, receptive, and responsive to requests. Their response time is excellent. Our favorite thing about Denalitek is that they're a true business partner to their clients, not just a service provider.

Weaver Brothers Inc.

GO FOR IT!

If you are on the fence or hesitant about taking the consultation call, GO FOR IT! The professionalism alone was worth the 10 minutes. Their Network Assessment showed us how vulnerable we were with our computer network. As a client, we now have a 5-year plan so we can manage a budget.

If you are on the fence or hesitant about taking the consultation call, GO FOR IT! The professionalism alone was worth the 10 minutes. Their Network Assessment showed us how vulnerable we were with our computer network. As a client, we now have a 5-year plan so we can manage a budget.


Debbie Richey

Alaska Serigraphics

Frequently Asked Questions (FAQs)

What are Managed IT Services, and how do they benefit my business? 
Managed IT Services involve outsourcing your IT management and support to a professional provider like DenaliTEK. This helps reduce downtime, control IT costs, enhance security, and allows you to focus on core business activities rather than IT concerns. 
How does DenaliTEK ensure quick response times for IT issues?  
DenaliTEK offers a highly responsive support team with 83% of support requests resolved the same day and 96% of calls answered live by a technician. This means your IT issues are addressed promptly, minimizing any impact on your operations. 
What cybersecurity measures does DenaliTEK offer?  

Our cybersecurity services include proactive threat monitoring, incident response and recovery, employee training, and network security assessments. We focus on safeguarding your business from evolving cyber threats with a multi-layered security approach.

Can DenaliTEK help with strategic IT planning for future growth?  

Yes, we provide strategic IT planning services that range from 12 to 60 months with quarterly budgeting. This helps businesses align their IT infrastructure with their long-term goals and ensures they are prepared for future growth. 

What makes DenaliTEK different from other IT service providers in Anchorage?  

DenaliTEK offers local expertise, a proven track record, and a proactive approach to IT management. We understand the unique challenges faced by Alaskan businesses and provide comprehensive, reliable, and customized IT solutions to support your growth. 

Empowering Alaska’s Businesses with Resilient IT Solutions 

Ready to elevate your business with reliable and secure Managed IT Services? Contact DenaliTEK today to learn more about how we can help your Anchorage business thrive with tailored IT solutions. 

Phone: 907-865-3100

Email: info@denalitek.com

Address: 560 E 34th Ave Suite 101Anchorage, AK 99503

Secure your business's future with DenaliTEK, your trusted partner in Anchorage Managed IT Services.