IT Support for Defense Contractors
Providing specialized IT support and managed services for defense contractors, ensuring compliance and security.
At DenaliTEK, we understand the unique and rigorous IT requirements of defense contractors. Since 2001, we have been providing reliable, secure, and efficient IT services tailored to the specific needs of businesses working in highly regulated industries. If your defense contracting firm has 10 or more employees, we are here to ensure that your IT systems not only support your operations but also enhance compliance, security, and growth.
Common Challenges Faced by Defense Contractors in IT Management
Regulatory Compliance Complexity: Defense contractors must navigate complex regulations such as DFARS, NIST SP 800-171, and CMMC. DenaliTEK's IT Compliance Services help manage these complexities, ensuring continuous compliance and avoiding costly penalties.
Data Security Threats: Defense contractors are high-value targets for cybercriminals. DenaliTEK provides multi-layered cybersecurity services, including proactive monitoring and rapid incident response, to safeguard sensitive information and maintain operational integrity.
High Availability and Downtime Prevention: In defense contracting, downtime can lead to missed deadlines and financial penalties. Our proactive IT management minimizes downtime by addressing potential issues before they impact your business.
Scalable IT Infrastructure: As defense contractors grow or take on new projects, their IT infrastructure must scale accordingly. DenaliTEK provides strategic IT planning to ensure your IT systems can adapt to your evolving needs.
Inadequate In-House IT Resources: Many defense contractors lack the resources to manage their IT needs fully. Our Co-Managed IT Services provide additional expertise and support to fill gaps and enhance your in-house IT capabilities.
Why Choose IT Services for Defense Contractors from DenaliTEK?
Local Expertise and Personalized Service: DenaliTEK knows Alaska and understands the unique challenges defense contractors face in Anchorage. Our team provides tailored IT solutions that work in your specific business environment, ensuring compliance with Defense Federal Acquisition Regulation Supplement (DFARS) and other regulations. We are committed to providing personalized service that aligns with your operational needs and goals.
Proven Track Record: Since 2001, DenaliTEK has been helping Alaskan businesses, including those in the defense sector, thrive by delivering IT services that enhance productivity, reduce risks, and open new opportunities for growth. Our experience working with defense contractors allows us to understand the complexities and high standards required in your industry.
Proactive IT Management for Maximum Uptime : For defense contractors, unplanned downtime can be costly and disrupt mission-critical operations. Our Proactive IT Management focuses on preventing IT issues before they occur, ensuring your business continuity and maximizing uptime. We use advanced monitoring tools and strategies to detect and resolve potential problems before they impact your business.
Comprehensive IT Support Aligned with Compliance: We offer a full range of IT support services tailored for defense contractors, including cybersecurity, network management, data backup, and recovery services. DenaliTEK ensures your IT infrastructure is secure and compliant with all relevant defense regulations, such as NIST SP 800-171, CMMC, and DFARS.
Strategic IT Planning to Support Your Mission: With our Strategic IT Planning services, we help you align your IT infrastructure with your long-term business goals and compliance requirements. We offer planning for 12 to 60 months with quarterly budgeting, allowing you to anticipate changes in regulations, technology, and your business landscape.
Quick Response and Reliable Support: In the fast-paced world of defense contracting, quick response times are essential. At DenaliTEK, 83% of support requests are resolved the same day, and 96% of calls are answered live by a technician. This means you receive prompt, expert support to keep your operations running smoothly.
23+
Years of Experience
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Support
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5-Star Satisfaction, Last 2 Years
Our IT Services for Defense Contractors in Anchorage
DenaliTEK offers a comprehensive suite of IT services specifically designed to meet the needs of defense contractors in Anchorage. Our services include:
Managed IT Services
Our Managed IT Services provide complete management of your IT environment, from proactive monitoring to regular maintenance and fast issue resolution. We ensure that your IT systems are secure, compliant, and efficient, allowing you to focus on delivering high-quality services to your clients.
Co-Managed IT Services
If you have an internal IT team but need additional support, our Co-Managed IT Services are ideal. We work alongside your team to provide expertise, additional resources, and scalable support, ensuring your IT environment meets the demands of defense contracting.
Cybersecurity Services
Defense contractors are prime targets for cyber threats. Our Cybersecurity Services include comprehensive protection against various threats, such as malware, phishing, and advanced persistent threats (APTs). We offer proactive threat monitoring, incident response, and compliance with defense-specific regulations.
IT Compliance Services
Navigating complex compliance requirements is challenging for defense contractors. DenaliTEK's IT Compliance Services ensure your business meets all necessary standards, including NIST SP 800-171, DFARS, and the upcoming Cybersecurity Maturity Model Certification (CMMC). We provide continuous assessments, policy development, and remediation strategies to keep you compliant.
Data Backup and Recovery
Our Data Backup and Recovery services ensure that critical data is securely backed up and can be recovered swiftly in the event of data loss, whether due to cyberattacks, hardware failure, or natural disasters. This service minimizes downtime and ensures that your business operations remain uninterrupted.
Network Management
We offer robust Network Management Services that ensure your network is secure, reliable, and optimized for performance. This includes regular monitoring, updates, and troubleshooting to maintain a high-performing network that supports your defense contracting operations.
Here's What Our Clients Are Saying About Our Services:
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Frequently Asked Questions (FAQs)
What are the key IT compliance requirements for defense contractors?
How does DenaliTEK help defense contractors stay compliant?
What cybersecurity measures are essential for defense contractors?
Essential cybersecurity measures include proactive threat monitoring, network security, incident response, and employee training. DenaliTEK provides a multi-layered approach to cybersecurity that meets the high standards required by defense regulations.
How quickly can DenaliTEK respond to IT issues?
DenaliTEK prides itself on quick response times, with 83% of support requests resolved the same day and 96% of calls answered live by a technician. This ensures any IT issues are addressed promptly, minimizing downtime and disruption.
Can DenaliTEK work with our in-house IT team?
Yes, DenaliTEK offers Co-Managed IT Services, where we collaborate with your in-house IT team to provide additional expertise and resources. This approach enhances your IT capabilities without replacing your current team.