DenaliTEK has served Eagle River and Chugiak businesses since 2001 as a natural extension of our Anchorage base — same team, same response times, same standard, just a few minutes up the Glenn Highway.
Eagle River's business base skews toward smaller professional offices, retail, and services — the kind of company that needs enterprise-grade IT but doesn't have the headcount to justify an in-house IT department. That's a different problem than what a 200-person company in Midtown Anchorage needs solved, and it's where our Co-Managed and fully managed IT models both come into play: full outsourcing for businesses with no internal IT, or backup depth for the ones with a single IT person wearing too many hats.
Proximity to JBER also means some Eagle River businesses work directly or indirectly with defense contracts, which brings CMMC compliance into play — a requirement that catches a lot of smaller businesses off guard until an audit or a contract renewal forces the issue.
Full managed IT or Co-Managed support, scaled to businesses without a dedicated internal IT team.
CMMC and compliance expertise for businesses connected to JBER contracts or defense supply chains.
A dedicated vCIO building a 12–60 month technology roadmap instead of reactive break-fix support.
83% of support requests resolved same-day; 96% of calls answered live by a technician.
83%
Same-Day Resolution
96%
Live Answer Rate
100%
5-Star Satisfaction (Last 2 Years)
2024
MSP Titans Winner
"Great job communicating about IT with non-IT people."
— Nathan Huey, Ophthalmic Associates