Co-Managed IT Services

Enhance your IT capabilities with DenaliTEK's co-managed IT services, providing expert support to complement your in-house team.

At DenaliTEK, we offer Co-Managed IT Services, providing the perfect partnership for businesses that have an internal IT team but need additional support, expertise, and resources. Since 2001, we have been empowering Alaskan businesses with reliable, secure, and efficient IT services. Our co-managed IT solutions are designed to complement your existing IT team, helping you navigate the complexities of technology, ensuring that your IT infrastructure is resilient, secure, and aligned with your business goals.

Common Challenges Faced by Businesses in Anchorage with Co-Managed IT 

  1. Limited In-House IT Expertise: Many businesses have an internal IT team but lack expertise in certain areas. DenaliTEK's co-managed IT services provide specialized skills and support, allowing your team to focus on core tasks while we handle complex IT challenges.
  2. Overburdened IT Staff: Internal IT teams often struggle with managing daily operations and handling larger projects simultaneously. Our co-managed IT services offer additional resources to support your team, reducing their workload and preventing burnout.
  3. Maintaining Cybersecurity: Cyber threats are constantly evolving, and maintaining robust cybersecurity measures is challenging. DenaliTEK offers advanced cybersecurity solutions, including proactive threat monitoring, regular assessments, and incident response, ensuring your business is always protected.
  4. Scalability Issues: As businesses grow, their IT needs also grow. DenaliTEK provides flexible, scalable support that adapts to your changing requirements, ensuring your IT infrastructure can support your business growth.
  5. Strategic IT Planning: Developing an effective IT strategy that aligns with business goals can be challenging. DenaliTEK's IT Strategy and Consulting services provide guidance and planning to ensure your IT investments drive business success.

Why Choose Anchorage Co-Managed IT Services from DenaliTEK? 

Local Expertise and Personalized Support: DenaliTEK understands Alaska. Our team knows the specific challenges businesses face in Anchorage and provides IT solutions tailored to meet your unique environment. We work closely with your in-house IT team, providing the local expertise and personalized service needed to enhance your IT capabilities and ensure your business remains operational and secure.


Proven Track Record of Success: Since 2001, DenaliTEK has been helping Alaskan businesses thrive by delivering IT services that increase productivity, reduce risks, and open new opportunities for growth. Our experience working with companies across various industries in Anchorage has given us the insight needed to provide effective co-managed IT services.


Proactive IT Management: We focus on preventing IT issues before they disrupt your operations. Our Proactive IT Management approach allows us to monitor your systems continuously, identify potential issues early, and resolve them before they affect your business. This ensures your IT infrastructure is always running smoothly and securely.


Flexible and Scalable IT Support: Our Co-Managed IT Services are designed to be flexible and scalable, allowing you to decide how much or how little support you need from us. Whether it's providing additional hands-on support for larger projects or specialized expertise for complex IT challenges, we're here to fill any gaps and ensure your IT operations are running optimally.


Strategic IT Planning and Alignment: With our Strategic IT Planning services, we help you align your IT infrastructure with your long-term business goals. We offer planning for 12 to 60 months with quarterly budgeting, ensuring your IT strategy is aligned with both your current needs and future objectives.


Quick Response and Reliable Support: DenaliTEK prides itself on its quick response times, with 83% of support requests resolved on the same day and 96% of calls answered live by a technician. This means your in-house IT team always has a reliable partner to turn to for fast and effective support when needed.

23+
Years of Experience

24/7
Support

100%
5-Star Satisfaction, Last 2 Years

 Our Anchorage Co-Managed IT Services 

DenaliTEK provides a comprehensive range of co-managed IT services tailored to meet the needs of businesses in Anchorage. Our services include: 


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Supplementary IT Support 

We provide additional support to your in-house IT team for day-to-day operations and special projects. This ensures you have the manpower and expertise needed to handle any IT challenges without overburdening your internal resources.

Cloud Wifi

Advanced Cybersecurity Solutions 

Our Cybersecurity Services provide comprehensive protection against a wide range of threats, from malware and phishing attacks to more advanced cyber threats. We work with your IT team to implement and maintain robust security measures, conduct regular security assessments, and provide ongoing monitoring to keep your business secure.

Cyber Security

IT Strategy and Consulting 

DenaliTEK offers IT Strategy and Consulting services to help your business develop and implement effective IT strategies. We work collaboratively with your IT team to align technology with your business goals, ensuring that your IT investments deliver maximum value.

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Network Management and Optimization 

Our Network Management Services ensure your network is secure, reliable, and optimized for performance. We provide regular monitoring, updates, and troubleshooting to maintain a high-performing network that supports your business operations.

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Data Backup and Recovery  

Our Data Backup and Recovery services ensure that your critical business data is always protected and can be quickly recovered in the event of data loss. We help implement robust backup solutions and provide ongoing management to minimize downtime and maintain business continuity.

Here's What Our Clients Are Saying About Our Services:

★★★★★

Not too big or small

It is important to go with a partner that has been in the business for a long time, continues to be run by the same management team, and is not too big or small to provide customized personal service and reliability - and this describes DenaliTEK. Having DenaliTEK's managed services is like...

It is important to go with a partner that has been in the business for a long time, continues to be run by the same management team, and is not too big or small to provide customized personal service and reliability - and this describes DenaliTEK. Having DenaliTEK's managed services is like having an IT person on staff.

- Weaver Brothers Inc.


Dr. Anthony Makar

Makar Eyecare LLC

Pleased

Any CEO, Company Owner or Director of IT that isn't taking cyber security seriously is a fool. We've seen a dramatic increase in the number of spoofing, phishing, spams and now ransomware insertions this past couple years, and it is only forecast to get worse. While ransomware has been mostly...

Any CEO, Company Owner or Director of IT that isn't taking cyber security seriously is a fool. We've seen a dramatic increase in the number of spoofing, phishing, spams and now ransomware insertions this past couple years, and it is only forecast to get worse. While ransomware has been mostly directed at larger public and private institutions, they will eventually get around to smaller businesses as well. ASM Global manages over 300 stadiums, arenas, convention centers on five continents and we've experienced several cyber security incursions. A successful ransomware attack, spam or phish can be incredibly disruptive to an origination's operation, it's clients and ultimately, it's bottom line. I couldn't be more pleased with DenaliTEK's efforts to bringing industry best practices to thwart cybercrime and in general upkeep of our network, network access and security.


Greg Spears

ASM Global

Every business should have this

"I would say every business should have this!"

Ernie Hetrick

EDC Inc.

Proactive roadmap with attainable goals

In our experience, DenaliTEK's 24/7/365 managed service has given us high reliability in system operations and data preservation, their talented on-call service techs and engineers have smoothed out the inevitable bumps we have had, and their quarterly business reviews have given us a...

In our experience, DenaliTEK's 24/7/365 managed service has given us high reliability in system operations and data preservation, their talented on-call service techs and engineers have smoothed out the inevitable bumps we have had, and their quarterly business reviews have given us a forward-looking proactive roadmap with attainable goals.  We are happy to be their customer. 


Frank Thomas-Mears

Excellent technical expertise…

DenaliTEK and their staff take a global view of our IT needs and are able to help us anticipate investments and upgrades. They hire staff who are easy to work with and have excellent technical expertise. DenaliTEK is very good at communicating about IT with people who are not IT professionals....

DenaliTEK and their staff take a global view of our IT needs and are able to help us anticipate investments and upgrades. They hire staff who are easy to work with and have excellent technical expertise. DenaliTEK is very good at communicating about IT with people who are not IT professionals. We have hired a number of other firms, and DenaliTEK has been by far the best service and the best value. We trust them!


Thea Agnew Bemben

Managing Principal
Agnew Beck Consulting, LLC

Eye-opening

"Eye-opening refresher on internet cyber security"

Cycelia Gumennik

Denali Commercial Management

Guaranteed response

DenaliTEK's thoughtful, quality staff have a high level of ethics, credibility and offer top-quality reliable, responsive service. DenaliTEK's quarterly business reviews give me stability in price and their guaranteed response gives me stability in service. I have worked with DenaliTEK at a few...

DenaliTEK's thoughtful, quality staff have a high level of ethics, credibility and offer top-quality reliable, responsive service. DenaliTEK's quarterly business reviews give me stability in price and their guaranteed response gives me stability in service. I have worked with DenaliTEK at a few companies over the years, DenaliTEK is my first choice for IT.


Jennifer Holmstock

Alaska Native Heritage Center

I sleep better

DenaliTEK has freed me up personally to do more billable hours and I sleep better knowing the firm's technology is being monitored daily. DenaliTEK knows the latest hardware and software solutions for our business needs. Our CPA firm works in a multi-office environment of cloud- based...

DenaliTEK has freed me up personally to do more billable hours and I sleep better knowing the firm's technology is being monitored daily. DenaliTEK knows the latest hardware and software solutions for our business needs. Our CPA firm works in a multi-office environment of cloud- based applications, paper and paperless workflow. Privacy, security, backup redundancy and disaster recovery are critical and DenaliTEK gets that. If IT is not your hobby or passion, it is best to outsource this critical function to an expert like DenaliTEK.


Wayne Eski, CPA

Shareholder
Swalling and Associates, PC

Great Job Communicating

"DenaliTEK did a great job communicating the risks with real world examples to bring home the threat of cybercrime"

Nathan Huey

Ophthalmic Associates

Confidence 

For me, the staff at DenaliTEK feel more like co-workers. I am not treated as just another client. I have worked with other IT firms and even had in house IT, and never had the level of confidence that I have with DenaliTEK. The quarterly businesses reviews assure me that we are being looked out...

For me, the staff at DenaliTEK feel more like co-workers. I am not treated as just another client. I have worked with other IT firms and even had in house IT, and never had the level of confidence that I have with DenaliTEK. The quarterly businesses reviews assure me that we are being looked out for and make it easy to budget.


Nalani Torres

Ophthalmic and Associates

Fast and reliable response 

They are very easy to work with, effective, receptive, and responsive to requests. Their response time is excellent. Our favorite thing about Denalitek is that they're a true business partner to their clients, not just a service provider.

Weaver Brothers Inc.

GO FOR IT!

If you are on the fence or hesitant about taking the consultation call, GO FOR IT! The professionalism alone was worth the 10 minutes. Their Network Assessment showed us how vulnerable we were with our computer network. As a client, we now have a 5-year plan so we can manage a budget.

If you are on the fence or hesitant about taking the consultation call, GO FOR IT! The professionalism alone was worth the 10 minutes. Their Network Assessment showed us how vulnerable we were with our computer network. As a client, we now have a 5-year plan so we can manage a budget.


Debbie Richey

Alaska Serigraphics

Frequently Asked Questions (FAQs)

What are Co-Managed IT Services, and how do they benefit my business? 
Co-Managed IT Services involve partnering with an external IT provider like DenaliTEK to supplement your in-house IT team. This allows you to leverage additional expertise, resources, and support without replacing your existing team, providing a flexible and scalable solution to meet your IT needs.
How does DenaliTEK collaborate with our in-house IT team? 
DenaliTEK works closely with your internal IT team to understand your existing infrastructure and needs. We provide complementary support, filling any gaps in expertise or resources, and help with specific projects or ongoing management tasks to enhance your overall IT capabilities.
What kind of support can we expect from DenaliTEK in a co-managed IT partnership?

DenaliTEK provides a wide range of support, including advanced cybersecurity, network management, data backup and recovery, IT strategy consulting, and more. We offer both day-to-day support and specialized assistance for complex IT challenges, ensuring your IT environment remains secure and efficient.

Can DenaliTEK help with strategic IT planning for future growth? 

Yes, DenaliTEK offers strategic IT planning services that range from 12 to 60 months with quarterly budgeting. We help businesses in Anchorage align their IT infrastructure with their long-term goals and ensure they are prepared for future growth.

What makes DenaliTEK different from other IT service providers in Anchorage? 

DenaliTEK offers local expertise, a proven track record, and a proactive approach to IT management. We understand the unique challenges faced by Alaskan businesses and provide comprehensive, reliable, and customized IT solutions to support your growth.

Contact Us for Anchorage Co-Managed IT Services 

Are you ready to enhance your IT capabilities with reliable and efficient co-managed IT services? Contact DenaliTEK today to learn more about how we can help your Anchorage business thrive with our comprehensive IT solutions.

Phone: 907-865-3100

Email: info@denalitek.com

Address: 560 E 34th Ave Suite 101Anchorage, AK 99503

Ensure your business's IT needs are met with DenaliTEK, your trusted partner for Co-Managed IT Services in Anchorage.