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Information technology services, or IT services, is support offered to businesses or individuals concerning their technology or computer systems. These technical services cover an array of tasks, including consulting, technical support, data storage, network management, security, and more.

The term "managed IT services" refers to technology infrastructure management services provided by a third-party service provider rather than handling these activities in-house. These managed service providers have IT experts that are able to offer a high standard of computer support. 

Our Wasilla IT services are designed to ensure customer satisfaction and keep your workforce productive with comprehensive technology solutions.

Although they sound the same, there are fundamental differences between managed services and cloud-managed services.

Software, hardware, networks, and cybersecurity are some of the many elements of IT infrastructure that are handled and maintained by managed IT service providers. Their job entails keeping an eye on, sustaining, debugging, and actively overseeing on-site or cloud-based IT systems. 

Our managed IT services in Wasilla and surrounding areas provide ongoing support to ensure that your technology is actively working to make your business more productive.

A cloud services company, on the other hand, focuses on the administration and optimization of cloud-based resources and services. These professionals concentrate on the oversight and upkeep of cloud-based platforms, infrastructure, and applications and do not deal with on-site elements.

If you have been handling all of your IT operations in-house, you might be wondering whether it's really necessary. 

IT services play an essential role in enabling both businesses and individuals to successfully use technology to achieve their objectives. They increase a business's productivity and can be used to foster creativity, all while helping to ensure the dependability, security, and effectiveness of the company's computer system.

The truth is that technology has advanced considerably over the past two decades and has become an essential part of everything we do. Suppose you want your business to keep up with the latest trends and offer the convenience and excellent user experience that people have come to expect. In that case, it's important to ensure that your IT infrastructure is working at its best.

Having dedicated computer support can also put you ahead of the competition, as you'll have the resources to deal with glitches and bugs promptly.

Break/fix services refer to those that address an issue once it has been identified, while managed services involve constantly monitoring an IT system to prevent such problems from arising. Although break/fix services may appear to be the more cost-effective option, there are a number of reasons why you should consider managed services instead. Let’s look at a few. 

• Repair services can be incredibly costly. 
• Without the proper ongoing maintenance, you could incur significant costs. 
• You will be better equipped to prevent security breaches and ensure that users are safe when transacting on your website.

Although many believe that support services are only for medium-sized businesses in Anchorage, AK, and nearby areas, there are a number of reasons why small businesses should also consider investing in on-site and cloud-computing services. 

1. You save money on computer repair services and staffing. 
2. Offer your customers excellent customer support with the help of a dedicated support team.
3. Get data backup you can count on to ensure your success.
4. Take your company from a small to medium-sized business with expert technology solutions. 
5. Free up human resources to focus on other tasks.
6. Get the best tech solution to improve your overall workflow.

We currently offer IT services in Palmer, AK, as well as other nearby cities, such as Wasilla and Anchorage. Contact us today to find out more!

We get it. Finding the right service provider that's a good fit for your business isn't always easy. After all, the success of your business rests on the shoulders of the person behind the computer, so it's important to ensure that you're working with something who knows what they're doing. Here are a few reasons why you'll find the right Alaska computer guy at DenaliTEK:

• We are committed to service excellence and will stop at nothing to help you reach your goals.
• Our staff has been carefully selected to ensure we always put our best foot forward.
• You will have access to a wide range of services to meet your needs.
• We have over a decade of experience in the industry, so you can count on our tech solutions!
• DenaliTEK is HIPAA certified.

Absolutely! The beauty of hiring DenaliTEK as your IT service provider is that you will receive personalized services to meet your needs and goals. Talk to us today to learn more about our extensive list of services.

No. DenaliTEK is a privately-owned business.

As technology continues to advance, so does the ability of hackers and third parties. Security is essential to protect your and/or your customers' information. You can think of it as the backbone of any IT system, as you cannot successfully operate any network unless you have the proper cybersecurity features in place. 

Examples of security mechanisms used in managed services include: 

• Firewall protection
• Intrusion detection
• Round-the-clock monitoring
• Upgrades

Our prices vary and are based on your unique requirements. If you would like to know more about what it will cost to hire our team for your business, please get in touch with us, and we will provide a detailed estimate so that you know what to expect.

Yes, we do! If you require expert maintenance, upkeep, and troubleshooting without the need for on-site visits, then we are the ones to call. Our remote IT services are designed to make the process easier for you and your team!

Absolutely! Our job is to provide the support you need - not to take over your business. We'll provide expert guidance and recommendations on how to best run your computer system, but the choice of how to run your technology will remain yours.

Should you require on-site assistance, our team will come to you to provide the help you need.