Is Your Current Computer Guy Causing You To Need One Of These?

Are you sick and tired of endless office computer problems and being stuck with a computer guy who just doesn't get it? Is it really that hard to find someone who will show up quickly when you need them, fix those annoying issues that keep cropping up, and just make your systems work like you want?

If so, I've attached a packet of Advil to this letter. And if you're like most busy Executives that I work with, this is one headache that you'd rather be rid of once and for all.

My name is Todd Clark, owner and President of DenaliTEK and co-author of the book The Small-Business Owner's Guide To Managing Technology. We specialize in delivering proactive IT support and services to businesses like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently.

Why can I make such a bold statement?

Because almost every small business CEO I talk to will confess that their current computer support person - whether it's a friend who's good with computers or a "professional" IT company - is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, HIPAA compliance and a range of data-erasing disasters.

Therefore, they are constantly forced to deal with technical issues and worry whether or not their network is truly being protected from hackers, viruses, downtime, data loss and other threats.

As a prospective client, I'd like to offer you a free, no-obligation, no-sales pressure IT Network Assessment where I'll send one of my senior technicians to your office to conduct an assessment of your network's security and overall health.

When done, we'll give you a report of findings that will not only reveal if your data and computer network really is properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. Plus, we can almost always show you how to save a little (or a LOT) on hardware and software by switching to more efficient cloud computing solutions.

• Do they answer their phone LIVE and respond to emergencies promptly?
• Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
• Do they proactively monitor, patch and update your computer network's critical security settings daily? Weekly? At all? How do you know for sure?
• Do they offer proof that they are backing up ALL your data, laptops and devices?
• Do they meet with you regularly (at least once a quarter) to report what they've been doing, review projects and offer new ways to improve your network's performance instead of waiting until you have a problem to make recommendations?
• Do they provide detailed invoices that clearly explain what you are paying for? Do they explain what they are doing and answer your questions in terms that you can understand, NOT in "geek speak"?
• Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
• Have they provided you complete network documentation, or do they hold the "keys to the kingdom" refusing to give you admin passwords?
• Do they offer any guarantees on their services?
• Do they arrive on time and dress professionally?
• Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?